Work closely with partners to identify their technical requirements and facilitate seamless system integrations.
Oversee partner onboarding activities, including API integrations (e.g., REST, SOAP, Figma Webhooks).
Collaborate with internal teams, such as developers and stakeholders, to define and gather business and technical requirements.
Manage end-to-end product integration processes, from initial planning to post-deployment support.
Develop and maintain detailed documentation, workflows, and user stories to guide partner integrations.
Ensure all integrations comply with ISO standards, PDPA regulations, and industry best practices.
Act as a primary contact for partners, addressing technical concerns and resolving issues promptly.
Analyze new integration requests or updates, assessing their feasibility and business impact.
Be flexible with schedules and prepared to travel internationally to coordinate with partners and support deployments.

Bachelor’s degree in Information Technology, Computer Science, or related fields.

At least 2 years of experience in a similar role, ideally in Fintech or financial services.

Proficiency in working with APIs (REST, SOAP, Webhooks) and understanding technical workflows.

Strong communication skills, capable of engaging effectively with diverse and international teams.

Excellent analytical, problem-solving, and organizational abilities.

Hands-on experience with tools like Jira, Confluence, Postman, and data analysis software (e.g., Excel, SQL).

Familiarity with ISO compliance, PDPA regulations, and security standards.

Expertise in creating technical documentation, process diagrams, and user stories.

Business Analyst